Shipping & Returns

Shipping

• Lillefolk ships Australia-wide.
• The delivery time is 4-7 business days for our Puzzle playmats. The order is processed the same day you place it. 
• The delivery time is 7-10 business days for our Reversible One-piece mats.
• We offer free shipping on orders over $150.
• For orders under $150, a flat shipping fee of $19.95 applies.

Free Shipping

• Free shipping on orders over $150.
• For orders under $150, a flat shipping fee of $19.95 applies.

Returns

30-day return policy: If you're not happy with your item, we offer a full refund. The customer is responsible for the return shipping fee. Requirements:

• Product must be unopened and unused
• You must start the return process within 30 days of your purchase
• To start a return, please email our customer care team at support@lillefolk.com